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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will open. It offers exhaustive information about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of how-to video clips demonstrating how to use our Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you are looking for, have a look at our comprehensive FAQ database, which comprises questions asked by actual clients and offers practical solutions. We frequently update our FAQ section with new questions & answers so as to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, we have a great team of tech support engineers available 24-7-365 and eager to help you with any question. Each trouble ticket you open will be replied to in less than one hour (the average response time being approximately 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 162495

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com